USDRE Privacy Policy
Last updated: 07/07/2024
Access and use of services provided by the US Directory of Real Estate (“DRE” aka “USDRE” aka “USDRE LLC”) are conditioned on your acceptance and compliance with this (“Privacy Policy”) which explains the privacy rules applicable to all information collected or submitted when you access or use the USDRE services. The term “Agent” refers to real estate agent profiles in our directory. The term “User” refers to any person or entity who has used the USDRE service by visiting our websites, or by submitting personal data to us, or by accessing, installing and/or using the data we provide.
All Users confirm that they have read this Privacy Policy and agree to be bound by this Privacy Policy.
If you disagree with the rules of this Privacy Policy, please do not use our services.
SECTION 1.
General Privacy
USDRE will act to keep your private information private. USDRE takes all due effort to use current technology available to us to encrypt, protect, and keep confidential the information you share with us that is private. This includes payment information, private phone numbers, private email address, etc.
A. Users may use the USDRE platform to share their private or public information with each other; this shall be done voluntarily and USDRE shall not be held liable for any information shared this way or similar ways.
B. USDRE does not sell User data.
C. Agent may have public information. These terms acknowledge USDRE’s right to disclose public information in statements, announcements and other disclosures to third parties which may concern this agreement or its terms, the business relationship, or the transactions contemplated hereby.
SECTION 2.
Public vs Private Information
Agent profiles on USDRE are built on public licensing data about licensed real estate agents and businesses. This public data may include any information that is openly accessible on the Internet through a web search or through publicly accessible state-licensing bureaus. This information may include: registered physical addresses, photographs, phone numbers, business license numbers, real estate transaction history, public reviews, comments, and other data . This does not include copyrighted or protected works.
SECTION 3.
User Privacy
USDRE guarantees privacy for USDRE home buyers & sellers using our service, meaning that their internet activity while using USDRE to browse agents or leave reviews or ratings for agents is not recorded, logged or stored by USDRE for marketing or advertising purposes. Activity may be passed through third party verification systems such as Google recaptcha or Spam protection by Akismet or Discus; each of which has it’s own Privacy Policy that governs their services.
Reviews and ratings for agents become public after being submitted through the USDRE website. Submitting a review with a name, or email address to USDRE is optional. To ensure the longevity of a submitted review or rating, a valid email address should be included, otherwise your submission may be removed if a dispute report is filed. To dispute a review’s content or report errors or abuse, fill out an error report at this link: https://usdre.com/report-errors-abuse/
SECTION 4.
Communication Data
A. When contacting USDRE through email, we may use your email address to:
- send you important updates and announcements related to your use of our services
- respond to your requests or inquiries
- occasionally send you other types of emails which you can opt-out of at any time.
B. The content of communications between you and representatives of USDRE shall be the property of USDRE. In the event of a lawsuit or if you indicate an intention to initiate legal proceedings you acknowledge and grant USDRE an irrevocable license to make public, copies of your communications with USDRE that may include personally identifiable information which you have sent to us.
SECTION 5.
Processing of User Data
USDRE processes user data to a limited scope – for provision of the services, processing payments for the services, as well as the functioning of our websites and mobile applications. If we ask for your email address, name, or other account information as part of your registration it may be necessary for establishing a USDRE account, retrieving a lost password, and using our services. We use various tools to help us optimize our emailing campaigns. These tools may track events you perform with an email, such as open and unsubscribe. We may also be able to see the user device’s operating system (e.g., windows, mac, ios, android) in order to optimize push notifications.
SECTION 6.
User Payment Related Information
Payment data (if using paid services). This information is necessary to collect payments for our services. Our payment processing partners process basic billing information for payment processing and refund requests (such as date of purchase, payer’s IP address, zip code, card owner’s full name and credit card information). These are service providers who have their own terms and privacy policies.
SECTION 7.
Access Logs
As with most websites on the internet, our website collects access logs (such as IP address, browser type, operating system) for our administrators to operate our services.
SECTION 8.
Cookies
Cookies, pixels and other similar technologies may be used. We also use Google Analytics.
SECTION 10.
Users Can Share Their Own Personal Data
By using the USDRE service, home buyers and sellers may opt to share their personal information with Agents and Agents may share their personal information with home buyers and sellers. This sharing is voluntary and independent of USDRE. USDRE shall not be held liable for any communications that take place between any parties using the USDRE platform.
SECTION 11.
Service Providers
We use industry-trusted third-party service providers to help us with various operations, such as payment processing, email automation, website and app diagnostics, analytics and other. As a result, some of these providers may process personal information. Your personal information may be processed in any country in which we engage service providers. When you use our services, you acknowledge the transfer of your personal information outside of the country where you reside. We select our service providers carefully and with privacy in mind.
SECTION 12.
Choices Related to Your Data
Agents can edit their profile information or content by logging into the profile account at no cost and make edits. If a User wishes to unsubscribe from newsletter communication, you can opt out at any time by clicking the unsubscribe link at the bottom of each message or contacting us at privacy [at] USDRE.com. You can control the use of cookies at the individual browser level.
SECTION 13.
Agreement
You can request us to discontinue processing your personal data, in which case your data will be processed as much as it is necessary to effect the discontinuation of your use of the services (e.g., final settlement, or deleting content), or finalizing other USDRE’s legal relationship with you (e.g., record keeping, accounting, processing refunds). If you wish to use the USDRE services, you have to accept and agree to this Privacy Policy.
SECTION 14.
Data Security
We take data security very seriously and take all steps reasonably necessary to secure your data (technical, physical, and administratively). However, no company can guarantee the absolute security of internet communications. By using the services, you expressly acknowledge that we cannot guarantee the security of any data provided to or received by us through the services and that any information received from you through the website or our services is provided at your own responsibility.
SECTION 15.
Information for Users in the European Economic Area (EEA)
The European Union’s General Data Protection Regulation (“GDPR”) requires that we provide notice in a specific way to our European users about their privacy rights. USDRE services are not for use within the European Union.
SECTION 16.
Information for Users in California
If you are a California resident, you can contact us at privacy [at] USDRE.com and if USDRE receives a verifiable consumer request from you to delete your personal information pursuant to California Consumer Privacy Act (CCPA) – we will do so. As per definitions in the CCPA, please note the differences between Personal and Public information, and information that is available from government records. Also, if it involves the exercise free speech, ensuring the right of another consumer to exercise that consumer’s right of free speech, or exercise another right provided for by law; it may not be able to be removed.
SECTION 17.
Other Terms
A. The Privacy Policy is governed by and shall be construed in accordance with the laws provided in our General Terms of Service. To ensure the security of personal data, USDRE employs various administrative, technical and physical security measures; however, it is your responsibility to exercise caution and reason when using the services. You will be personally responsible if such action violates any third party’s privacy or any other rights, or any applicable law.
B. Our website may include links to other websites outside of the USDRE.com domain whose privacy practices may be different from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
C. This Privacy Policy may be modified and updated at any time, at our sole discretion, for any or no reason, and without liability. We ask all users to ensure that they are familiar with the most current wording of the Privacy Policy.
D. You may not assign or transfer your rights or obligations under this Privacy Policy to any third party.
SECTION 18
Additional Terms You agree to the additional terms regarding content
SECTION 19.
Contact USDRE The USDRE can be contacted through the following methods